Privacy Policy
Effective Date: May 7, 2026
Cancha Labs LLC ("Cancha Labs," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect personal information including:
Name
Email address
Phone number
Booking information
Messages submitted through forms or chat widgets
Information voluntarily provided during mentorship or support inquiries
How We Use Information
We use collected information to:
Schedule and coordinate mentorship sessions
Send appointment confirmations and reminders
Provide customer support
Respond to inquiries
Improve our services
Communicate updates related to bookings or services
SMS Privacy Policy
Information Collected
We may collect your name, email address, phone number, appointment details, and communication preferences when you submit forms on our website.
How Information Is Used
Collected information is used for appointment scheduling, mentorship coordination, reminders, customer support, and follow-up communication related to our services.
SMS Opt-In
By providing your phone number and submitting our forms, you consent to receive SMS messages from Cancha Labs LLC.
SMS Consent Sharing
SMS opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.
Cookies and Tracking
Our website may use cookies, analytics tools, and tracking technologies to improve user experience and website performance.
Data Security
We implement reasonable safeguards to protect collected personal information from unauthorized access or disclosure.
User Rights
You may opt out of SMS communications at any time by replying STOP. You may also contact us to update or delete your information.
SMS Communications
By providing your phone number through our website forms, booking pages, or communication channels, you consent to receive SMS messages from Cancha Labs LLC related to appointments, mentorship sessions, scheduling coordination, reminders, customer support, and follow-up communication.
Message and data rates may apply.
Message frequency may vary.
Reply STOP at any time to unsubscribe from SMS communications.
Reply HELP for assistance.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information with trusted service providers solely for business operations such as appointment scheduling, payment processing, communications, and customer support.
Data Security
We implement reasonable security measures designed to protect your information from unauthorized access or disclosure.
Third-Party Services
Our website may use third-party tools or platforms for scheduling, communication, analytics, payment processing, or customer support. These services may collect information in accordance with their own privacy policies.
Children's Privacy
Our services are not directed toward children under 13 without parental or guardian involvement.
Changes to This Policy
We may update this Privacy Policy periodically. Continued use of our services after updates constitutes acceptance of the revised policy.
Contact
Cancha Labs LLC
https://www.canchalabs.com